Privacy Policy for Wellsprings Blue Pool Inc.

At Wellsprings Blue Pool Inc., accessible from wellspringsbluepool.com, one of our highest priorities is protecting the privacy and personal information of our visitors, customers, and contacts. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data. This Policy applies to all information collected through our website, forms, Facebook Lead Ads, and any SMS/text messaging interactions with Wellsprings Blue Pool Inc.

If you have questions about this Privacy Policy, please contact us using the information provided at the end of this page.

Consent

By using our website, submitting a contact form, submitting a Facebook Lead Ad form, or opting in to receive SMS messages from Wellsprings Blue Pool Inc., you consent to this Privacy Policy and agree to its terms.

Information We Collect

We may collect personal information in the following ways:

Information Provided Directly

When you contact us, request a quote, or submit a lead form (including Facebook Lead Ads), we may collect:

  • Name
  • Email address
  • Phone number
  • Address (if provided)
  • Details about your project or service request
  • Any message or attachments you choose to send us

SMS Opt-In Information

When you opt in to receive text messages, we collect:

  • Your mobile phone number
  • The date/time of opt-in
  • Any SMS conversations you have with us related to your service request

Account Registration

If you register for an account, we may request:

  • Name
  • Company name (optional)
  • Address
  • Email
  • Phone number

Automatically Collected Information

Like most websites, we may collect:

  • IP address
  • Browser type
  • ISP
  • Date and time of visit
  • Pages visited
  • Referring/exit pages
  • Number of clicks

This information is not linked to personal identifiers and is used to analyze trends and improve our website.

How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our services
  • Communicate with you regarding quotes, appointments, or project updates
  • Respond to messages, questions, and customer service requests
  • Improve our website functionality and user experience
  • Send SMS notifications related to your service request
  • Send administrative or project-related emails
  • Detect and prevent fraud

SMS/Text Messaging Policy

Wellsprings Blue Pool sends text (SMS) messages only to customers who voluntarily opt in by:

  • Submitting a Facebook Lead Ad form
  • Filling out a contact form on our website
  • Providing their phone number and requesting service/contact

By submitting your phone number through these methods, you agree to receive SMS messages related to:

  • Estimate confirmations
  • Scheduling information
  • Appointment reminders
  • Project updates
  • One-to-one conversational follow-up messages

Your Mobile Information

We do not share, sell, or rent mobile phone numbers or SMS consent to third parties.

Your mobile number is used exclusively for communication related to the service you requested.

Opt-Out

You may opt out at any time by replying STOP to any of our messages.
You may request help by replying HELP.

Message Frequency

Message frequency varies based on your interaction and project needs but typically ranges from 1–4 messages per service request.

Fees

Message and data rates may apply according to your mobile phone provider.

Log Files

Wellsprings Blue Pool uses log files as part of standard hosting analytics. These track:

  • IP address
  • Browser type
  • ISP
  • Date/time
  • Pages visited

This data is anonymous and used to analyze trends and improve our site.

Cookies and Web Beacons

We use cookies to store visitor preferences and enhance your browsing experience. You may disable cookies in your browser settings.

Third-Party Advertising Policies

We may display links or ads from third-party advertising partners who may collect non-personal data using cookies or tracking technologies. Wellsprings Blue Pool does not control these cookies.

Please refer to each partner’s Privacy Policy for more details.

Third-Party Links

Our Privacy Policy does not apply to external websites or third-party advertisers. We encourage you to review their policies before providing personal information.

CCPA Privacy Rights (California Residents)

California consumers have the right to:

  • Request disclosure of collected personal data
  • Request deletion of personal data
  • Request that personal data not be sold

To exercise these rights, please contact us. We will respond within one month.

GDPR Data Protection Rights (EU Residents)

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion under certain conditions
  • Restrict data processing
  • Object to processing
  • Request data portability

To make a request, contact us. We will respond within one month.

Children’s Privacy

Wellsprings Blue Pool does not knowingly collect personal information from children under 13. If you believe your child has submitted information, please contact us so we can remove it promptly.

Contact Information

If you have questions or wish to exercise privacy rights, contact:

Wellsprings Blue Pool Inc.
Phone: (561) 657-9899
Email: info@wellspringsbluepool.com
Website: https://wellspringsbluepool.com